I am an Interaction Designer who loves building scrappy prototypes to help diverse teams discover effective designs for their intricate digital products and services.
BC Justice was building a web application to support a key staff workflow. I visited several offices in BC to observe how staff worked with paper. From this research I helped create several visual models to help stakeholders understand the opportunities and constraints of the workflow. I created static mockups and HTML prototypes of potential designs. I presented each version to staff, stakeholders, and developers. After many revisions I was able to present a prototype that balanced both the needs of the users, the organization, and the development team. The developers used the prototype as a primary reference as they built the initial application.
NAIT was looking to completely redesign their intranet. I helped my fellow consultants facilitate meetings to better understand user and stakeholder needs. I received static mockups and transformed them into an interactive HTML prototype. NAIT stakeholders reviewed the prototype and I revised it accordingly. I also worked with the usability testing team to ensure the prototype acted realistic enough for test subjects. The prototype was successfully used in multiple usability test sessions.
Alberta Land Titles was building a web application to help their workers register legal documents. I began by interviewing staff and observing how they processed paper documents. With the resulting research insights I created multiple HTML prototypes. I gave walkthroughs of each version of the prototype to staff, stakeholders, and developers. After iterating through several ideas I finally reached a design that both met the needs of the staff and the constraints of the technology. The developers used the prototype as a primary reference as they built the initial application.